Delivery

Shipping And Handling

Subject to satisfactory payment clearance, orders received by 1p.m. on a working day will normally be dispatched for delivery within 48 hours (Monday to Friday), 24-48 hours for expedited delivery and 3-5 days for standard postage. This is for UK mainland delivery only.

For deliveries outside of UK mainland, delivery times can vary. Delivery times cannot be guaranteed and does not form part of our contract with you. For your security, our payment clearance system has a number of built in precautions against fraudulent use of stolen or 'borrowed' cards. You can help us to clear payment quickly by: Having delivery to the cardholder's billing address. Providing the landline telephone number for that address (in addition to any mobile number you may wish to provide).

If delivery is not to the cardholders billing address, we will carry out additional security checks before dispatch - this may delay your delivery. Please note that we are unable to accept payment by combining two cards to make one purchase. Carriage (Shipping) This is normally indicated on our web site before you accept the offer to purchase the goods. Please note that in the event of changing the delivery address after the goods have been sent out will incur an additional re-direction charge.

Some items in our catalogue/website will be sold including carriage. These will be clearly shown. For more than one item there will normally be an additional standard charge unless we are able to pack a smaller item inside the package of a larger one and then only one shipping charge will apply. Please note - the couriers do NOT collect on Saturday, Sunday or Bank Holidays. The final price that you will see on our secure order page will include carriage. Important note - we do not charge extra for mainland Northern Ireland Scottish addresses or offshore islands of the UK although delivery times are normally longer. We can also supply to BFPO addresses and will advise on carriage charges on request. For carriage charges to Europe and worldwide please telephone (01704) 530919 from the UK or +44 1704 530919 from overseas for rates

Shipping rates do not apply for rentals of products which are charges at a standard £9.95 per item

Delivery Schedule

Subject to satisfactory payment clearance and stock availability, orders received by 1p.m. on a working day will normally be dispatched that same day (Monday to Friday only) Orders placed on a Friday after 1pm will not be dispatched until the next Monday. Deliveries can take extra time to remote parts of the UK mainland and to Northern Ireland.

UK Delivery Costs

Our delivery costs are based on order value/weight, the table below shows a breakdown of these...

Please note the above shipping rates do not apply for rental products. Shipping for rental products are charged at a standard £9.95 per item.